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Healthcare Sector

Call accounting and telecoms management for the Healthcare sector

With a thorough knowledge of the healthcare sector, we can help you maximise your telecoms function through the application of tailored, task-specific telecoms software solutions. From helping hospitals to manage automatic billing to managing a range of telecoms functionality, we can help healthcare providers of all sizes get the most from their telecoms network.

How Softweg can help the Healthcare Sector

Automatic billing of consultants and departments

Our AccPlus solutions can handle tasks very specific to your sector, like the automatic billing of consultants and departments. Now you can integrate your telecoms system with internal service providers like consultants, ensuring there are no gaps or undercharging. By using customised invoicing, you can even pre-approve invoices before they are sent and a complete billing history is always available for reference. AccPlus also allows you to set prices and add fixed or recurring costs like line rental.

Keeping control of a busy hospital switchboard

can be very difficult. The reception area can often be deluged with calls at different times of the day, month or even year. With Softweg, now you can build an accurate picture of call traffic and make organisational changes as required to enable your team work as efficiently as possible. From being able to capture data on call-transfers to gathering information on call volumes, with Softweg, you can stay on top of your telecoms.


By synchronising Departments/Names/Phone numbers with the phone system, active directory and other in-house systems, you can add another level of efficiency to your internal network. For example, you can even standardise data from an excel file using AccPlus from Softweg.

Hospital's information and entertainment system

And when it comes to your hospital's information and entertainment system, you can even apply our solutions to control invoice management and usage. For example, when using Siemens HiMed Cockpit or Philips CareServant, AccPlus can integrate with the system seamlessly.

Check here our related case studies.
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